Bilingual Call Center Representative

Robert Half Office Team

Full-time other-general
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Location
San Diego, CA, United States
Posted
July 07, 2026

Job Description

Description
Our client is seeking a motivated and customer-focused Bilingual Spanish Call Center Representative to join their growing customer support team. In this role, you will serve as the first point of contact for customers, assisting English- and Spanish-speaking callers by answering questions, resolving concerns, and providing exceptional service.

The ideal candidate has excellent communication skills, enjoys helping people, and thrives in a fast-paced call center environment.


Key Responsibilities

+ Handle a high volume of inbound and outbound calls in both English and Spanish.

+ Provide accurate information regarding products, services, accounts, and company policies.

+ Resolve customer questions and concerns efficiently while maintaining a professional and empathetic demeanor.

+ Process customer requests, account updates, orders, and service inquiries.

+ Accurately document all customer interactions in C...