Bilingual Arabic-English Customer Support Specialist
Ultimate HR Solutions
Full-time
Management & Operations
Location
dubai, dubai emirate, United-Arab-Emirates
Posted
July 19, 2026
Job Description
Ultimate HR Solutions in Dubai seeks an experienced Customer Service Representative (Arabic Speaking) to join its client’s team. You will handle inquiries across phone, email, live chat, and social media, delivering professional service and resolving issues.
You will maintain customer records in CRM, coordinate with internal teams, and monitor KPIs like response time and CSAT, ensuring a positive service experience while contributing to ongoing process improvements.
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