Bilingual Agent

KM2 Solutions

NonExempt FT Information and Record Clerks
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Location
Bogotá, Cundinamarca, Colombia
Posted
June 05, 2026

Job Description

Perform bilingual screening, answer to incoming or make outgoing calls from/to the customers to address their concerns, answer questions and inquiries, set up appointments, troubleshoot problems, provide information and handle complaints regarding the organization’s products or services accordingly.

Responsibilities include:

  • English level C1 or better.
  • Having conversations with customers professionally and responding to customer inquiries and complaints.
  • Researching required information using availab...