Job Description
Profil Recherché
Description de l'offre d'emploi - Manage e-chat conversations and inbound/outbound calls- Quickly identify customer needs or issues and provide clear and compliant responses- Transfer complex requests to the appropriate department or a higher level when necessary.- Ensure follow-up on customer cases until full resolution- Meet quality, volume, and satisfaction targets set by managementCompétences et expérience requises- Fluent french & English- Good writing skills- Strong ability to produce written content quickly- Strong verbal communication abilities.Benefits - Paid training starting from the first month.- Permanent employment contract (CDI).- Social security coverage.- Good performance bonuses.- Private health insurance with an attractive reimbursement rate.- Free transportation provided
Avantages sociaux et autres
• Une formation rémunérée dès le premier jour
• Un contrat à durée indéterminée
• Une...