Location
Houston, TX, United States
Posted
July 11, 2026
Job Description
Hiring for REMOTE Customer Service Representatives to support a Benefits team at a large tech company! If interested, please apply directly.
Job Description
Join the My HR Live Support Benefits team and serve as a primary point of contact for employees seeking assistance with their benefits. In this role, you provide accurate, consistent, and timely responses to inquiries across phone, chat, and HR case channels while managing cases holistically from intake through resolution. You use critical thinking, strong judgment, and a high degree of ownership to support employees with financial, health, and other benefit-related matters, building trust through empathetic and personalized service in a fast-paced, dynamic environment.
Responsibilities
+ Serve as the first point of contact for employee inquiries related to benefits, including financial, health, and internal review matters, ensuring each interaction is handled with care and professionalism.
+ Provide accu...
Job Description
Join the My HR Live Support Benefits team and serve as a primary point of contact for employees seeking assistance with their benefits. In this role, you provide accurate, consistent, and timely responses to inquiries across phone, chat, and HR case channels while managing cases holistically from intake through resolution. You use critical thinking, strong judgment, and a high degree of ownership to support employees with financial, health, and other benefit-related matters, building trust through empathetic and personalized service in a fast-paced, dynamic environment.
Responsibilities
+ Serve as the first point of contact for employee inquiries related to benefits, including financial, health, and internal review matters, ensuring each interaction is handled with care and professionalism.
+ Provide accu...