Location
toronto, on, Canada
Posted
June 19, 2026
Job Description
Join Bell Canada as an Applications Support Specialist focused on enhancing contact center solutions through technical expertise and innovation. Work with a dynamic team committed to service excellence.
This role requires a minimum of three years in a product management or technical support role. You’ll leverage your knowledge of systems like Nice CX and AudioCodes while working collaboratively to solve complex problems. Embrace a culture of agility and continuous learning in this critical position.
Key Responsibilities:
• Develop and implement innovative service solutions
• Identify and resolve technical problems efficiently
• Ensure stability of Contact Center infrastructure
• Build strong relationships for customer satisfaction
• Collaborate with various stakeholders effectively
Requirements:
• Minimum 3 years in a technical role
• Proficient with Contact Center platforms and technologies
• Comprehensive knowledge of VoIP and system architecture
•...
This role requires a minimum of three years in a product management or technical support role. You’ll leverage your knowledge of systems like Nice CX and AudioCodes while working collaboratively to solve complex problems. Embrace a culture of agility and continuous learning in this critical position.
Key Responsibilities:
• Develop and implement innovative service solutions
• Identify and resolve technical problems efficiently
• Ensure stability of Contact Center infrastructure
• Build strong relationships for customer satisfaction
• Collaborate with various stakeholders effectively
Requirements:
• Minimum 3 years in a technical role
• Proficient with Contact Center platforms and technologies
• Comprehensive knowledge of VoIP and system architecture
•...