Location
london, england, United-Kingdom
Posted
May 29, 2026
Job Description
3rd Line Back End Developer
Methods Business and Digital Technology Limited
Responsibilities
- Investigate, diagnose, and resolve live system defects and production incidents in line with SLAs.
- Analyse logs, metrics, and traces to identify root causes of complex technical issues.
- Design, develop, and deploy stable, well‑tested fixes using Java and related frameworks.
- Collaborate with 2nd Line (AMS) Operations, QA, and Feature Teams as appropriate to triage and prioritise defects.
- Implement hotfixes and patches to production environments safely, following change management protocols.
- Support post‑incident reviews, contributing to preventative actions and service improvement.
- Maintain clear documentation of incident investigations, defect resolutions, and code changes.
- Monitor system health and performance using existing observability and alerting tools.
- Contribute to imp...