Location
winnipeg, mb, Canada
Posted
July 10, 2026
Job Description
Shape client success strategies at BDO as a Customer Success Manager specializing in Dynamics 365 solutions. Drive meaningful relationships and innovative service delivery.
As part of BDO's expanding Managed Services practice, this role involves leading service delivery for Microsoft Dynamics 365 clients. The Customer Success Manager will oversee project transitions, manage a portfolio of clients, and employ Agile and ITIL practices. Your leadership will help clients achieve business objectives while fostering continuous improvement in your team.
Key Responsibilities:
• Oversee project management from initiation to operations
• Manage action, risks, and change for client engagements
• Deliver regular updates and manage stakeholder communications
• Drive resource allocation and budget management
• Conduct executive business reviews with senior clients
Requirements:
• 5+ years of experience in client relations or ...
As part of BDO's expanding Managed Services practice, this role involves leading service delivery for Microsoft Dynamics 365 clients. The Customer Success Manager will oversee project transitions, manage a portfolio of clients, and employ Agile and ITIL practices. Your leadership will help clients achieve business objectives while fostering continuous improvement in your team.
Key Responsibilities:
• Oversee project management from initiation to operations
• Manage action, risks, and change for client engagements
• Deliver regular updates and manage stakeholder communications
• Drive resource allocation and budget management
• Conduct executive business reviews with senior clients
Requirements:
• 5+ years of experience in client relations or ...