Location
Chicago, Illinois, United States
Posted
July 12, 2026
Job Description
Position Summary:
The position of Banquet Manager is responsible for ensuring the successful delivery of the Gibsons Restaurant Group’s philosophy during private dining events, which is based upon four distinct core beliefs: Hospitality, Quality, Value and Family.
Essential Duties and Responsibilities:
• Assists in managing sales and support programs to ensure achievement of annual sales objectives.
• Provide oversight to ensure all PDR events effectively maximize sales potential and deliver 100% customer satisfaction.
• Ensure proper staffing levels are in place to deliver a positive experience.
• Maintain and promote among staff and other managers a “no-compromise” attitude towards providing the highest possible level of Hospitality, Quality and Value to the customer.
• Respond to customer complaints and resolves them in a way that ensures the customer will return again quickly and ensure that every customer leaves happy.
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