Bank Operations Officer (4-months / Tampines)

Full-time Other-General

Job Description and Responsibilities

The role of the Card Operations Officer is to facilitate the processing of payments and postings from internal stakeholders on a daily basis within the specified SLA, in addition to managing queries from internally. This role entails the candidate to be working closely with Team Manager to ensure all deliverables are met for the team.

• Processing of Fund Transfer, SmartPay, Cashplus, Balance Transfer, Refunds requests
• Ensuring accuracy of financial entries posted
• Tracking of own daily productivity on trackers
• Handling of emails from internal stakeholders
• Timely closure of service requests assigned
• Assist in the reconciliation of ledgers used for Card Operations
• Ensure all documents are filed and archived in accordance with bank and regulatory policy
• Adherence to risk and compliance standards of the bank
• Team player and demonstrates personal excell...