Location
Bronx, NY, United States
Posted
July 23, 2026
Job Description
IT Customer Care Support Technician (Back-to-School Project)
Location: Onsite
Employment Type: Project-Based Contract
Experience Level: Experienced / Support Technician
Position Overview
Our client is seeking IT Customer Care Support Technicians to assist with a high-visibility Back-to-School support initiative. As students, faculty, and staff return to campus, the volume of IT support requests increases significantly, creating a need for additional technical support resources.
Working under the direction of the onsite Team Lead and Director of IT Customer Care, technicians will provide front-line support to end users, resolve technical issues, and deliver a high level of customer service during one of the busiest times of the academic year.
This project team will consist of three Tier 1 Support Technicians and one Endpoint Services Technician dedicated to supporting users and ensuring a smooth start to the school year.
Key Responsibilities
+ Provide de...
Location: Onsite
Employment Type: Project-Based Contract
Experience Level: Experienced / Support Technician
Position Overview
Our client is seeking IT Customer Care Support Technicians to assist with a high-visibility Back-to-School support initiative. As students, faculty, and staff return to campus, the volume of IT support requests increases significantly, creating a need for additional technical support resources.
Working under the direction of the onsite Team Lead and Director of IT Customer Care, technicians will provide front-line support to end users, resolve technical issues, and deliver a high level of customer service during one of the busiest times of the academic year.
This project team will consist of three Tier 1 Support Technicians and one Endpoint Services Technician dedicated to supporting users and ensuring a smooth start to the school year.
Key Responsibilities
+ Provide de...