Back Office Executive (Mandarin Speaker)

Full time Other Office and Administrative Support Workers

Responsibilities:

- Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions.

- Coordinate with risk dept on leverage changing request, or any escalated trading issues

-Communicate with TL and sales on regular basis to perform specific IB request or re-organizing network structure

-Liaising with technology provider on any complex situation dispute

- Cross checking with PSP on funding issues

- Managing internal ticketing on any feedback or issues arise within the dept

-Performing financial checks on any transaction or transfer within the system

- Collecting appropriate information of any complaint on technical perspective

l-Performing KYC validation and responsible for opening, amending, reviewing and exiting clients according to established policies and procedures.

- Contributing continuous improvement to enhance the operational efficiency a...