Location
Valley City, OH, United States
Posted
July 19, 2026
Job Description
**B2B Sr. Customer Service Representative – Remote**
**Remote, USA**
**Come build something that matters.**
It takes great people to achieve greatness. People with a sense of purpose and integrity. People with a relentless pursuit of excellence. People who care about making things better For Those Who Make The World™. Sound like you? Join our top-notch team of approximately 43,500 diverse and high-performing professionals globally who are making their mark on some of the world’s most beloved brands, including DEWALT®, BLACK+DECKER®, CRAFTSMAN®, STANLEY®, CUB CADET®, and HUSTLER®.
**The Job:**
As a B2B Sr. Customer Service Representative, you’ll be part of our Tools & Outdoor Contact Center team working as a remote employee. You’ll get to:
+ Act as a liaison with sales personnel, distributors, and service personnel to meet and exceed customer expectations.
+ Hold a higher level of customer service professionalism, call escalation...
**Remote, USA**
**Come build something that matters.**
It takes great people to achieve greatness. People with a sense of purpose and integrity. People with a relentless pursuit of excellence. People who care about making things better For Those Who Make The World™. Sound like you? Join our top-notch team of approximately 43,500 diverse and high-performing professionals globally who are making their mark on some of the world’s most beloved brands, including DEWALT®, BLACK+DECKER®, CRAFTSMAN®, STANLEY®, CUB CADET®, and HUSTLER®.
**The Job:**
As a B2B Sr. Customer Service Representative, you’ll be part of our Tools & Outdoor Contact Center team working as a remote employee. You’ll get to:
+ Act as a liaison with sales personnel, distributors, and service personnel to meet and exceed customer expectations.
+ Hold a higher level of customer service professionalism, call escalation...