Azure App Support & Reliability Lead
Pyramid Consulting, Inc
Full-time
Servicios profesionales/Consultoría
Location
región centro, jalisco, Mexico
Posted
July 15, 2026
Job Description
Pyramid Consulting, Inc in Mexico is seeking an experienced Service Delivery & Operational Leadership to lead end-to-end Azure-based Application Support and Site Reliability Engineering, ensuring SLAs, KPIs, and customer expectations are met.
You will oversee day-to-day support operations, drive incident response, governance, and performance reporting, mentor SRE and application teams, and champion automation and AIOps to reduce toil and improve service quality.
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