Location
victoria, capital regional district, Canada
Posted
June 17, 2026
Job Description
Join Axiom Technologies as a Desktop Support Engineer, providing immediate on-site IT assistance in Victoria, British Columbia. Focus on resolving desktop issues efficiently and enhancing user satisfaction.
In this independent contractor role, you will deliver first and second-level technical support, ensuring swift handling of service requests. This hybrid position will have you triaging tickets, prioritizing tasks, and liaising between IT and users for optimal service delivery. Regular communication with users and adherence to corporate policies are key to your success.
Key Responsibilities:
• Provide IT infrastructure support and troubleshoot issues
• Monitor individual queues for routine user requests
• Act as technical escalation for end-user issues
• Update ServiceNow and maintain documentation promptly
• Coordinate with client areas to analyze technical needs
Requirements:
• A+ certification and one from Cisco or Microsoft
• 3+ years of IT infrastru...
In this independent contractor role, you will deliver first and second-level technical support, ensuring swift handling of service requests. This hybrid position will have you triaging tickets, prioritizing tasks, and liaising between IT and users for optimal service delivery. Regular communication with users and adherence to corporate policies are key to your success.
Key Responsibilities:
• Provide IT infrastructure support and troubleshoot issues
• Monitor individual queues for routine user requests
• Act as technical escalation for end-user issues
• Update ServiceNow and maintain documentation promptly
• Coordinate with client areas to analyze technical needs
Requirements:
• A+ certification and one from Cisco or Microsoft
• 3+ years of IT infrastru...