AVP, Service Manager — Banking Customer Experience

UOB

Full-time Management & Operations
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Location
petaling jaya, selangor, Malaysia
Posted
July 04, 2026

Job Description

UOB in Petaling Jaya seeks an experienced MGR/AVP, Service Manager to oversee customer engagement and service operations. The role involves managing customer interactions, supervising branch service initiatives, and promoting digital banking adoption.

The ideal candidate will ensure adherence to service standards while addressing customer queries and complaints. UOB values diversity and is committed to providing equal opportunities.

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