Location
toronto, on, Canada
Posted
June 18, 2026
Job Description
Step into a rewarding career as a Bilingual Customer Service Experience Representative at Aviso Wealth. Support and assist clients with their inquiries in both English and French through our contact centre.
In this impactful role, you will respond to questions from customers and financial advisors while ensuring each interaction is positive and informative. Emphasizing both exceptional service and continued learning, you will engage in problem resolution and service improvement initiatives. The ideal candidate thrives in a supportive team environment and takes pride in their customer care skills.
Key Responsibilities:
• Address customer inquiries via diverse communication methods
• Deliver personalized service solutions for complex issues
• Build rapport as the primary client contact for resolutions
• Identify and implement service improvements
• Adhere to operating procedures and compliance standards
Requirements:
• Background in customer service for over a ...
In this impactful role, you will respond to questions from customers and financial advisors while ensuring each interaction is positive and informative. Emphasizing both exceptional service and continued learning, you will engage in problem resolution and service improvement initiatives. The ideal candidate thrives in a supportive team environment and takes pride in their customer care skills.
Key Responsibilities:
• Address customer inquiries via diverse communication methods
• Deliver personalized service solutions for complex issues
• Build rapport as the primary client contact for resolutions
• Identify and implement service improvements
• Adhere to operating procedures and compliance standards
Requirements:
• Background in customer service for over a ...