Job Description
The AV Engineer / ThunderCAT Specialist will support, maintain, troubleshoot, and optimize enterprise audio/visual and collaboration environments, with a focus on ThunderCAT-supported systems and integrated conferencing capabilities. This role requires a strong technical foundation in network topology, collaboration technologies, and fully integrated audio and video systems used in high-visibility, mission-critical environments.
The ideal candidate will have hands-on experience supporting Cisco Webex Room Kit technologies, enterprise A/V platforms, audio networking, control systems, and multimedia collaboration solutions. The engineer must be able to diagnose complex issues across infrastructure, network, endpoint, hardware, software, and application layers, identify root causes, and implement timely resolutions that minimize operational disruption.
Key Responsibilities
- Support, configure, maintain, and troubleshoot enterprise A/V and c...