Automotive Odc Manager

Full-time Operations Specialties Managers

Key Responsibilities: ODC Setup and Scaling: Lead the setup, scaling, and operation of ODCs for global clients, ensuring alignment with business goals and customer needs. Manage the complete lifecycle of ODC operations, from proposal and transition to implementation and growth. Business Development & Customer Relationship Management: Drive the business growth of the ODC vertical by researching the customer base and initiating new ODC proposals. Collaborate with Sales and Marketing teams to generate and convert ODC opportunities into business. Cultivate and maintain strong, long-term relationships with clients, ensuring superlative customer experiences. Technology Team Leadership: Take end-to-end responsibility for the delivery and technology team management, ensuring that customer and organizational goals are met or exceeded. Hire, build, and integrate teams, ensuring they are aligned with client needs and organizational goals. Manage customer expectations on technology, timelines, and...