Automotive Customer Service Advisor

Pep Boys

FullTime Information and Record Clerks
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Location
Clovis, California, United States
Posted
July 20, 2026

Job Description

Job Description

Position Summary

Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the service desk, on the sales floor, and at the register.

Duties & Responsibilities

  • First point of contact for customers on the phone and in the store. Responsible for engaging customers, scheduling appointments, building trust, understanding needs, communicating processes and timelines, and selling parts and service that make the customer's car run at peak efficiency; adheres to Company Customer Care standards to meet customer expectations.
  • Responsible for the organization and productivity of the service business through work order and register transactions, thorough vehicle inspections, and service and replacement part knowledge.
  • Under the direction of Management, assists in various...

    • Job Details

    • Job Type
      FullTime
    • Category
      Information and Record Clerks
    • Date Posted
      July 20, 2026
    • Application Deadline
      August 29, 2026