Location
innisfil, on, Canada
Posted
July 16, 2026
Job Description
Step into a vital role as an Automotive Customer Experience Concierge at 400 Chrysler Dodge Jeep Ram Ltd, shaping each guest's service journey.
This concierge position serves as the initial touchpoint for guests using the drive-through lane, emphasizing hospitality and efficient operational coordination. You'll guide customers during the intake, perform quick vehicle walk-arounds, and manage service expectations with clear communication. A customer-centric approach is essential in this fast-paced environment, highlighting the importance of safety and satisfaction.
Key Responsibilities:
• Provide a warm welcome to every customer
• Assist with the intake process and appointment checks
• Monitor vehicle condition during inspections
• Record service needs using digital tools
• Communicate next steps and wait times thoroughly
Requirements:
• Previous experience in customer service or hospitality
• Excellent communication and detail orientation
• Digital prof...
This concierge position serves as the initial touchpoint for guests using the drive-through lane, emphasizing hospitality and efficient operational coordination. You'll guide customers during the intake, perform quick vehicle walk-arounds, and manage service expectations with clear communication. A customer-centric approach is essential in this fast-paced environment, highlighting the importance of safety and satisfaction.
Key Responsibilities:
• Provide a warm welcome to every customer
• Assist with the intake process and appointment checks
• Monitor vehicle condition during inspections
• Record service needs using digital tools
• Communicate next steps and wait times thoroughly
Requirements:
• Previous experience in customer service or hospitality
• Excellent communication and detail orientation
• Digital prof...