Autobody Repair Estimator

Full-time Other-General

The Estimator is responsible for greeting customers and providing accurate automotive repair estimates. The appraiser must effectively handle communications with insurance adjusters and customers throughout the repair process and maintain high levels of customer satisfaction.

DUTIES/RESPONSIBILITIES

• Greet customers and accurately determine customers needs while ensuring a high degree of customer service.
• Inspect, analyze, and evaluate damaged vehicles to create a comprehensive and accurate estimate of repair.
• Inform customer about the repair process, including insurance claims processing, payment procedures, repair techniques and repair needs.
• Responsible for maintaining positive relationships with insurance adjusters, fleet accounts and other customers.
• Responsible for keeping all assigned Repair Order (RO) current and accurate throughout the repair process.
• Attend daily production meetings.
• Other duties ...