Autobody Collision Customer Service Representative

Full-time Information and Record Clerks

Position Title: Customer Service Representative

Department: Operations

Reports to: Location Manager

PLEASE REPLY BY INCLUDING YOUR RESUME!!

Position Summary:

The Customer Service Representative is responsible for providing exceptional customer service to all customers and business partners of Chilton Auto Body throughout the repair process. Entry level; autobody collision repair experience a real plus including CCC. YOU MUST HAVE EXPERIENCE IN THE AUTO BODY COLLISION REPAIR INDUSTRY!!

Responsibilities:

• Review with customers and walk-through the repair process: Greet customers by phone or in-person; explain to customers about the collision repair process, including insurance claims information, processing, and payment procedures.

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