Location
manila, metro manila, Philippines
Posted
June 04, 2026
Job Description
Associate Technical Support Representative
About the job Associate Technical Support Representative
We're Hiring: Associate Technical Support Representative!
Job Summary:
As an Associate Technical Service Support Representative, you will work directly with POS customers (which are merchants, often in a retail and restaurant setting) in a call center environment. During your interaction with our customers, you will provide first-level technical support to end users by troubleshooting hardware, software, and networking issues.
Typical support calls are related to:
- Basic network connectivity
- Basic Windows user settings and configuration
- POS (point-of-sale) software application support
- Software Upgrades
- File sharing
Qualifications/Educational Requirements:
- At least 1 year technical and customer service experience , preferably in a cal...