Associate Technical Support Engineer

IDeaS Revenue Solutions

Full-time Computer Occupations
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Location
Pune, Maharashtra, India
Posted
June 05, 2026

Job Description

Passionate people. Loyal clients. Leading solutions.

With a rich culture of creative collaboration and professional growth, IDeaSโ€™ team members build successful careers with us.

IDeaS is proud to be a global powerhouse of innovation and excellence; challenge and reward. No matter where weโ€™re working, our teams come together to create leading revenue management solutions that accelerate our clientsโ€™ growth through revenue optimization.

Now we just need you!

In this position you will be responsible for resolving basic client business, decision and technical issues directly with the client via client portal support cases, the real-time chat function and verbal communication. You will contribute to the quality of the system forecasts and decisions, thereby to client retention.
The Sr. Associate Revenue Optimization Data Analyst will work directly on issues raised by the client providing solutions to business, decision and technical queries...