Associate Process Manager

eClerx

Full-time Other-General
Apply Now
Location
mumbai, maharashtra, India
Posted
June 13, 2026

Job Description

Event Management – Telecom NOC 

We are seeking experienced Event Management professionals with a strong background in Telecom NOC, ISP Operations, Transport Networks, FTT, IP Ethernet, or Network Operations environments.

The ideal candidate will be responsible for real-time network event surveillance, outage detection, impact validation, escalation governance, communication management, and ownership tracking across IP Ethernet, Transport, FTT, and Critical Infrastructure environments.

This role serves as the operational command centre for identifying service-impacting events, coordinating timely notifications, driving escalations, and ensuring that all major outages receive the appropriate operational ownership and visibility.