Associate, Process Excellence

Capital One

Full-time Business Operations Specialists
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Location
Philippines, Calabarzon, Philippines
Posted
June 02, 2026

Job Description

Overview

Alabang (96050), Philippines, Muntinlupa City, National Capital Region (Manila)Associate, Process ExcellenceSummary
  • To keep C1PH sustainably well-managed, the Associate will assist in working with the process owners and managers to optimize processes, design effective business controls, and help create an environment that promotes excellence. This will require good understanding of business objectives, collaboration with cross-functional teams, and application of process improvement and change management skills. The Associate will develop rapport with others and recognize their concerns, build and maintain long-term associations based on trust.
  • General Responsibilities
  • Process Simplification / ImprovementAssist local process improvements using methodologies such as Lean, Six Sigma or Agile, whichever is appropriate for a particular improvement opportunityAssist/create process design and documents user stories, process risks, ...