Location
kamloops, thompson nicola regional district, Canada
Posted
July 09, 2026
Job Description
Drive excellence in customer service as an Associate Manager with Wesco in North America. Lead a skilled team, manage operations, and enhance service metrics for optimal customer satisfaction.
In this leadership role, you will oversee a motivated team to elevate customer service levels. Your responsibilities include managing order fulfillment, addressing customer feedback, and ensuring compliance with internal policies. This position requires a commitment to continuous improvement in service delivery and team development.
Key Responsibilities:
• Manage sales operational activities efficiently
• Lead a dedicated customer service team
• Monitor service metrics and implement improvements
• Collaborate on order management and quotations
• Ensure compliance with company policies and enhance customer satisfaction
Requirements:
• High School Degree required; Bachelor’s preferred
• Minimum 4 years in customer serv...
In this leadership role, you will oversee a motivated team to elevate customer service levels. Your responsibilities include managing order fulfillment, addressing customer feedback, and ensuring compliance with internal policies. This position requires a commitment to continuous improvement in service delivery and team development.
Key Responsibilities:
• Manage sales operational activities efficiently
• Lead a dedicated customer service team
• Monitor service metrics and implement improvements
• Collaborate on order management and quotations
• Ensure compliance with company policies and enhance customer satisfaction
Requirements:
• High School Degree required; Bachelor’s preferred
• Minimum 4 years in customer serv...