Associate IT Support Engineer

Celestial Stars Arts Academy

Full-time Instalação - Manutenção - Reparação
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Location
estados unidos, piauí, Brazil
Posted
June 15, 2026

Job Description

Job Overview

iSoftStone, Inc. is seeking an Associate IT Support Engineer to join our team in Palo Alto, California. This is a 6‑month contract role that will be 100% onsite in Palo Alto, CA. Applicants must be authorized to work for any employer in the U.S.; we are unable to sponsor or take over sponsorship of an employment visa at this time. Pay range: $35 to $43/hour (W2).

Responsibilities

Daily IT & Network Operations

  • Maintain and troubleshoot office network infrastructure (routers, switches, firewalls, Wi‑Fi, and VPNs) to ensure stable connectivity.
  • Manage basic server environments and administer office collaboration platforms (e.g., Office 365, Google Workspace, Azure AD).

Employee Technical Support (L1/L2)

  • Act as the primary point of contact for IT issues, providing direct on‑site support for office staff.
  • Resolve hardware, software, and system access issues in a timely manner.