Associate Director, Transformation Change Management

Full-time Other-General

What is the opportunity

In this role, you will design and execute organisational change strategies across RBC Investor Services transformation initiatives, with direct responsibility for change adoption, stakeholder engagement, and business outcomes. You will own the change lifecycle from readiness assessment through post‑implementation sustainability—ensuring initiatives drive lasting behavioural change while minimizing disruption and building organisational resilience. This is an execution‑focused role that bridges business transformation objectives with people’s readiness and organisational capability.

Responsibilities

• Own change strategy end‑to‑end, developing comprehensive change management plans with clear communication cadences, stakeholder engagement approaches, and readiness assessments; track adoption metrics and mitigate resistance and barriers proactively.
• Lead stakeholder engagement and readiness, serving as the primary cha...