Location
Gurugram, India, India
Posted
July 15, 2026
Job Description
Associate-Digital Product Management
Gurugram, HR, India(Hybrid)
**Job Description**
As part of Servicing, Capabilities & Innovation organization, the Global Disputes Management (aka GDM) is an established platform for servicing Disputes, Fraud & Banking case types. This is a critical leadership role that includes business oversight, project delivery of initiatives currently in development, as well as providing support in identifying new servicing capabilities required to keep American Express a world leader in superior customer care.
**Responsibilities**
The primary responsibility for this GDM Product Owner role will be leading strategic projects across Disputes applications globally, with a focus on the technology and features that innovate American Express’s customer servicing functions. This role will report to the Product Manager for Case Management and will partner with other Product owners and team members in multiple sites - US, Indi...
Gurugram, HR, India(Hybrid)
**Job Description**
As part of Servicing, Capabilities & Innovation organization, the Global Disputes Management (aka GDM) is an established platform for servicing Disputes, Fraud & Banking case types. This is a critical leadership role that includes business oversight, project delivery of initiatives currently in development, as well as providing support in identifying new servicing capabilities required to keep American Express a world leader in superior customer care.
**Responsibilities**
The primary responsibility for this GDM Product Owner role will be leading strategic projects across Disputes applications globally, with a focus on the technology and features that innovate American Express’s customer servicing functions. This role will report to the Product Manager for Case Management and will partner with other Product owners and team members in multiple sites - US, Indi...