Associate Delivery Head - Df

Full-time Operations Specialties Managers

Job DescriptionWe are looking for a Seasoned Delivery Manager to lead service delivery and project execution across a portfolio of IT services and initiatives. This role demands strong leadership, stakeholder management, delivery governance, and people development capabilities. The ideal candidate is expected to lead by example, ensure operational excellence, foster collaboration, and develop high-performing teams in a global delivery model.Key Responsibilities:1. Service & Project Delivery- Oversee end-to-end service delivery for IT services and support teams.- Drive the successful execution of projects and programs within scope, time, and budget.- Ensure production support, system maintenance, and customer SLAs are consistently met.- Monitor delivery metrics, project status, and cost performance;
report to senior stakeholders.2. Stakeholder Management- Build and maintain strong relationships with internal and external stakeholders (including global counterparts).- Act as a sin...