Associate Customer Experience Technical Services Systems Integration Specialist

Full-time Other-General

Associate Customer Experience Technical Services (TS) Systems Integration Specialist

The Associate Customer Experience Technical Services (TS) Systems Integration Specialist is an entry level subject matter expert, responsible for learning the skills to work closely with the TS Systems Integration team to action configurations, installations and attend to break/fix events that are deemed less complex in nature.

This role works towards associate level certification, whilst at the same time developing business knowledge to action configurations, installations and attend to break/fix events that are deemed less complex in nature.

Key Responsibilities

• Learns the ability to start owning portions of an installation, break/fix incidents, and problem management during project lifecycle.
• Functions jointly with the Implementation Engineering team to meet client requirements.
• Action less complex configurations and installations.
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