Location
thomson, toa payoh, Singapore
Posted
July 09, 2026
Job Description
This role supports the daily operations of the restaurant to ensure smooth service delivery, excellent guest experience, and adherence to brand standards. This role assists in leading the front-of-house team, coordinating with the kitchen, and managing staffing, training, service quality, and daily administrative duties.
Responsibilities
- Ensure restaurant opening and closing procedures are carried out correctly.
- Monitor service standards and support the service team during peak periods.
- Handle guest queries, requests, feedback, and escalations professionally.
- Coordinate closely with the kitchen to maintain smooth order flow and food timing.
- Conduct pre-shift briefings communicate menu updates, promotions, and priorities.
- Allocate staff duties and ensure proper floor coverage during service.
- Monitor staff grooming, discipline, punctuality, and professionalism.
- Support onboa...