Assistant Store Manager

Full-time Other-General

Assistant Store Manager (ASM) – Walkley Road, Ottawa

The ASM is vital to delivering a distinctive shopping experience and is primarily responsible for working collaboratively with the store manager and company management to manage, maintain, and supervise day‑to‑day retail operations at the store location.

Sales Associate Support

• Motivate and inspire team members to be positive, friendly, knowledgeable, and hardworking.
• Support the store manager and team members, providing constructive feedback to foster professional growth.
• Guide staff on work procedures and policies to ensure everyone understands expectations.
• Follow written SOPs, adapting to policy or regulatory changes and ensuring compliance.
• Be accessible and responsive to all team members’ questions, suggestions, and concerns, resolving conflicts when necessary.
• Lead by example and work with staff to handle any circumstances that may arise ...