Job Description
Telesales to create opportunities proactively
* Phone sales to core 2 and core 3 customers including maintenance contract conversions,
renegotiations and new digital services. Can sell VB repairs through campaigns
* Proactive creation and development of customer relationships
* Creates, qualifies and communicates leads and sales opportunities for entire KONE sales team
(e.g. cross-selling)
* Responsible for making courtesy calls
* Takes care of inbound and outbound telesales
* Ensures successful conversions with existing and new maintenance customers
* Driving execution of her/his individual sales plan
* General responsibilities for all core 2 and 3 customers
* Responsible for gathering relevant information about market and competitors while interacting
with customers
Renegotiation and cancellation prevention
* Renegotiates expiring contracts proactively, if any
* Responds and resolves c...