Location
taguig, taguig, Philippines
Posted
July 24, 2026
Job Description
Job Title: Assistant Manager
Job Type: Full Time
Grade: F1
Function/Department: Operations
Reporting to: Manager-Operations
Pay Range: XXXXX
Role Description: In this role, you will play a pivotal role in managing and optimizing our collections operations, ensuring timely recovery of outstanding debts, and fostering a high-performance team environment.
Roles & Responsibilities
- Serve as a mediator, both indirectly and directly, between the client(s) and Firstsource.
- Achieve monthly client and internal targets while meeting all client-specific requirements.
- Stay informed about and communicate changes in regulations, policies, and procedures.
- Ensure the attainment of Client Quality metrics.
- Formulate action plans to align with department...