Assistant Manager, Sales - Womenswear

Full-time Management & Operations

Holt Renfrew offers a competitive total compensation package, including generous employee discount, pension, health and dental benefits, tuition assistance, and continuous learning and development.

Responsibilities

• Provide day‑to‑day supervision on the sales floor.
• Coach and train associates to maintain luxury standards and achieve customer service targets.
• Resolve customer issues and/or complaints and keep manager informed.
• Recommend changes and solutions to enhance customer sales and service standards.
• Actively participate as a training facilitator for sales and service programs and other company training programs.
• Assist in launching and maintaining selling tools and sales and service programs.
• Assist associates in developing, maintaining and growing an active store client base and strong customer relationships.
• Participate in recruitment and selection of associates.
• Assign work and as...