Assistant Manager, Sales

Full-time Other-General

Holt Renfrew seeks an Assistant Manager, Sales to support the Manager by providing day‑to‑day supervision and guidance to associates, ensuring luxury sales and service standards are met.

Responsibilities

• Provide sales floor supervision by spending the majority of the time on the selling floor
• Coach and train associates to maintain luxury standards and achieve customer service targets
• Resolve customer issues and/or complaints and keep the manager informed
• Make recommendations on changes and/or solutions to enhance customer sales and service standards
• Actively participate as a training facilitator for sales and service programs and other company training programs as required
• Assist in the launch and maintenance of selling tools and sales and service programs
• Assist associates in developing, maintaining and growing an active client base and strong customer relationships
• Participate in the recruitment...