Assistant Manager Quality Assurance

Full-time Management & Operations

Assistant Manager Quality Assurance

Location: Shah Alam, MY, MY

Global Business Unit: HEC

Job Function: Client and Customer Services

Requisition Number:

About the Role

The Assistant Manager, Quality Assurance supports all quality assurance-related matters for DKSH Malaysia's Healthcare Business Unit, playing a critical role in maintaining regulatory compliance, managing deviation and audit processes, and driving continuous quality improvement. This role ensures DKSH's quality standards are consistently upheld across all client and operational touchpoints.

What You Will Deliver

• Initiate, track, follow up, and close internal and external deviation reports, including conducting trend analysis to identify patterns and drive proactive quality improvements across the business
• Manage client and internal audits end-to-end, including the preparation of audit and deviation reports, and plan, schedule, a...