Assistant Manager of Member Services

Coast Capital Savings

Full-time Other
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Location
surrey, metro vancouver regional district, Canada
Posted
July 16, 2026

Job Description

Lead a dedicated team as the Assistant Manager, Member Services at Coast Capital’s Grandview Corners Branch. Drive customer satisfaction while mentoring Member Service Representatives to exceed banking expectations.

Coast Capital is seeking an Assistant Manager to impact member services positively. You will collaborate with the Manager, streamline branch needs, and coach a team toward achieving goals. The role emphasizes effective relationship-building and sales skill development, celebrating team successes and effective cash management.

Key Responsibilities:
• Work with the Manager to meet branch objectives
• Exceed customer expectations in service delivery
• Coach team members in sales and relationship skills
• Celebrate successes to enhance team engagement
• Manage cash efficiently and oversee security standards

Requirements:
• Four years of experience in a similar leadership role
• Relevant diploma or ...