Assistant Manager

Full-time Catering / hospitality

REQUIREMENT: - RSA ID and legal residence essential - Minimum 3 years' hospitality management experience essential - Hospitality qualification beneficial - Valid Driver's License essential - Strong Front Office and guest relations experience - Experience managing reservations and booking systems - Excellent communication and organisational skills - Strong administration and problem-solving abilities - Ability to lead and motivate staff - Professional, guest-focused approach - Ability to work under pressure in a busy hospitality environment KEY RESPONSIBILITIES: - Manage reservations and Front Office operations - Welcome and assist guests throughout their stay - Support the Lodge Manager with daily operational requirements - Oversee guest check-ins and check-outs - Assist with staff supervision, training, and development - Ensure high levels of guest satisfaction and service delivery - Monitor operational standards across the resort - Handle guest queries and resolve complaints professi...