Assistant manager

Full-time Other-General

Requirements RSA ID and legal residence essential Minimum 3 years' hospitality management experience essential Hospitality qualification beneficial Valid Driver's License essential Strong Front Office and guest relations experience Experience managing reservations and booking systems Excellent communication and organisational skills Strong administration and problem‑solving abilities Ability to lead and motivate staff Professional, guest‑focused approach Ability to work under pressure in a busy hospitality environment Key Responsibilities Manage reservations and Front Office operations Welcome and assist guests throughout their stay Support the Lodge Manager with daily operational requirements Oversee guest check‑ins and check‑outs Assist with staff supervision, training and development Ensure high levels of guest satisfaction and service delivery Monitor operational standards across the resort Handle guest queries and resolve complaints professionally Prepare reports and maintain oper...