Assistant Manager Front Office

IHG

Full-time other-general
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Location
Indonesia, Indonesia, Indonesia
Posted
June 21, 2026

Job Description

Our guestsโ€™ memorable experiences have to start somewhere. So why not with you? Weโ€™re looking for a new Assistant Front Office Manager at Holiday Inn Resort Bali Canggu to take ownership of delivering exceptional first impressions โ€“ managing everything from registration and reservations to porter and concierge services.

A little taste of your day-to-day:

Every day is different, but youโ€™ll mostly be:

โ— Managing and coaching your front office team to deliver memorable guest experiences and the warmest of welcomes

โ— Engaging with guests to build personal relationships and remedy any complaints

โ— Conducting regular front office inspections to ensure weโ€™re making the right first impression

โ— Helping to prepare budgets and finding new ways to drive revenue from walk-ins and up-selling at the front desk

โ— Training team members on PBX procedures and taking the lead during an emergency or crisis

โ— Reporting into Assistant R...