Assistant Manager, Dining Reservations

Shangri-La

Permanent Other Management Occupations
Apply Now
Location
Singapore, Singapore, Singapore
Posted
July 17, 2026

Job Description

We are looking

for an Assistant Manager, Dining Reservations to join our team!

Job Responsibilities

  • Oversee daily dining reservations operations to ensure seamless, accurate, and efficient guest booking experiences across all restaurants and outlets.

  • Lead, coach, and motivate the Dining Reservations team to deliver warm, professional, and ShangriLastyled service at all times.

  • Manage reservation systems, seating plans, and guest profiles to optimise table allocations and maximise revenue.

  • Handle VIP, special requests, large group bookings, and complex reservations with care, attention, and discretion.

  • Liaise closely with Restaurant Managers, Culinary teams, and Front Office to ensure smooth coordination and consistent guest experiences.

  • Monitor reservation demand, peak periods, and guest trends, providing insights and reports to support operational planning.

  • Resolve g...

    • Job Details

    • Job Type
      Permanent
    • Category
      Other Management Occupations
    • Date Posted
      July 17, 2026
    • Application Deadline
      August 26, 2026