Assistant Guest Services Manager

Accor Hotels

Full-time Other-General
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Location
singapore, singapore, Singapore
Posted
July 26, 2026

Job Description

Summary of Responsibilities
  • Ensure strategic manpower deployment to support daily operations, peak periods, and highโ€‘profile events while maintaining productivity and service excellence.
  • Oversee and coordinate group arrivals, departures, and guest movements, ensuring smooth driveway operations and traffic flow during peak periods and hotel events.
  • Collaborate closely with Convention Services and Event Organizers to ensure accurate handling of group luggage, deliveries, and flawless coordination.
  • Prepare and review rosters to balance operational efficiency, colleague wellbeing, and cost control.
  • Personally oversee the arrival, rooming, and departure of VIP and key guests, ensuring all preferences and special arrangements are executed to perfection.
  • Maintain a presence at the lobby and driveway during critical guest flow times.
  • Respond decisively to emergency situations, ensuring guest and colleague safety at al...