Job Description
Assistant General Manager
The AGM must support the GM by teaching, coaching, and leading their team while simultaneously learning the skills of growing sales, managing COGs, labor investment, and protecting the guest experience. In addition, the AGM fulfills the general manager's duties in the absence of the GM.
Understanding our REAL standards is essential for the AGM to clearly communicate and hold the team accountable. Good communication is an art that has to be constantly refined, and the AGM must be able to deliver information in a way everyone understands. Communication works both ways. Not only does the AGM have to communicate with their team, but they must also possess the ability to listen. The AGM must confidently delegate tasks, resolve conflicts with a guest or among team members, hold themselves and their team accountable, and bring their team together in a clean, safe, and well‑organized environment.
The AGM must be able to perform all posi...