Job Description
Additional Information
Job Number
Job Category
Rooms & Guest Services Operations
Location
Sheikh Rashid Road & 37th Street, Dubai, United Arab Emirates, United Arab Emirates,VIEW ON MAP
Schedule
Full Time
Located Remotely?
N
Position Type
Non-Management
Position Summary
Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests h...