Company Description
Why work for Accor?
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
Job Description
Assist the Rooms Division Manager in overseeing all front office operations, including front desk, guest relations, business centre, airport services, concierge, bell services, and executive lounge functionsLead and supervise the front office team in the absence of the Rooms Division Manager, ensuring continuity of service and operational efficiencyTrain, mentor, and develop team members within the department, fostering professional growth and succession planning opportunitiesConduct regular performance reviews and appraisals for front office staff, providing constructive feedback and supporting career development initiativesEnsure strict compliance with hotel policies, procedures, and operational guidelines through regular quality assurance inspections and auditsM...