Assistant Director - Client Service Manager

Full-time Information and Record Clerks

Knowledge, Skills & Abilities: Knowledge: ▪ Lead team towards achieving customer satisfaction ▪ To maintain adherence to SOP ▪ Handling all technical issues within the said TAT ▪ Help resolve problems through technical & non technical insights Skills: ▪ Good Leadership and Team management skills ▪ Good analytical & problem solving skills ▪ Effective Verbal & written communication skill ▪ Good computer knowledge to understand and run service software Qualifications: Experience: ▪ B.E/B.Tech (Mechanical, Electronics, Electrical, EEE, Instrumentation or relevant fields) - Minimum ▪ 2+ years of experience Duties & Responsibilities through the team assigned: Operation: ➢ Appointment of new Technicians ➢ Taking care of breakdown and maintenance of machines ➢ Data collection of machine nos. ➢ Controlling cost, allocating resources as per priorities and company requirements. ➢ Handling service data to report to the higher authorities. ➢ Machines and Spares planning ➢ Refurbishment Planning ➢ M...